Cancellation Policy

At HomeBia Home Decor, we understand that circumstances may arise where you need to cancel your order. Below are the terms and conditions that constitute our Cancellation Policy.

1. Cancellation Window

1.1. You may request to cancel your order within 12 hours of placing it. After this period, cancellations will not be accepted.

2. How to Request a Cancellation

2.1. To request a cancellation, please contact our customer support team at support@homebiahomedecor.com as soon as possible with your order details.

3. Eligibility for Cancellation

3.1. Only orders that have not been processed or shipped are eligible for cancellation. Once an order has been processed or shipped, it cannot be canceled.

4. Refund Process

4.1. If your cancellation request is approved within the specified timeframe, a refund will be issued to the original payment method used for the purchase.

4.2. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider’s policies.

5. Exceptions

5.1. Customized or made-to-order items may not be eligible for cancellation, as they are often produced or processed shortly after an order is placed. Please contact us for further assistance regarding these items.

6. Contact Us

6.1. If you have any questions about our Cancellation Policy or need assistance with canceling an order, please contact our customer support team at support@homebiahomedecor.com

By placing an order with HomeBia Home Decor, you agree to abide by the terms and conditions outlined in this Cancellation Policy. We reserve the right to update or change this policy at any time without prior notice.